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Coronavirus Covid-19

What You Need To Know

  • Following government guidance we are preparing to re-open on the 21st May 2021.
  • Only one group (maximum 6 players or two households) will be allowed in the building’s common areas at any time, so you will not encounter any other people other than staff. 
  • To participate in our escape room games, please ensure you meet the new criteria. Failure to adhere to the new conditions, could result in you being refused entry.
  • If anyone in your team is displaying symptoms of Covid 19 or has been in recent contact with any person who has had any symptoms of Covid-19, that team member should not attend in which case a voucher will be offered for that player to attend at a later date.
  • We will provide hand sanitiser, which must be used by all players before and after the game.
  • All our rooms will be thoroughly cleaned between groups and we will space bookings apart to allow for this.
  • Every member of your team will be required to provide and wear face coverings, at all times, whilst at Puzzlescape.
  • All players will be required to provide their name and telephone contact details; alternatively they can use the NHS track and trace app
  • Toilets will not be available for use at the venue.
  • Our online booking system is still in place, with reduced booking slots. You can also call us on 07564 499494 to make a booking, or if you have any queries
  • Please arrive at the time of your booking arriving not too early or late. Please be aware due to the fact that previous groups could escape early there is a small chance you may be asked to wait outside to allow the group to leave safely.

Contact Us

Where To Find Us

Revenue Building, 11 Church Street
Dereham, Norfolk, NR19 1DJ

Opening Hours

Monday - Sunday 10:00am - 20:30pm

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